The awards, held at The Mechanics Theatre, were organised by Burnley Business Improvement District (BID) and sponsored by Burnley Borough Council, Charter Walk Shopping Centre, Financial Affairs, and the Anchor Group.
The awards have been created to recognise and celebrate the great customer service that the town’s retailers, independent businesses and hospitality venues demonstrate on a daily basis.

9. Burnley BID_Customer Awards__4/7/23_©Andy Ford
Burnley BID_Customer Awards__4/7/23_©Andy Ford Photo: Andy Ford

10. Burnley town centre Customer Service Awards 2023
Guest arrive for the festive awards night Photo: Andy Ford

11. Burnley town centre Customer Service Awards 2023
Guests enjoy the festive themed awards night Photo: Andy Ford

12. Burnley town centre Customer Service Awards
1855 Bistro and Bar (highly commended in Best Dining Out places) Photo: Andy Ford
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