14 photos from the first ever Burnley town centre Customer Service Awards sponsored by Burnley Council and Charter Walk
The awards, held at The Mechanics Theatre, were organised by Burnley Business Improvement District (BID) and sponsored by Burnley Borough Council, Charter Walk Shopping Centre, Financial Affairs, and the Anchor Group.
The awards have been created to recognise and celebrate the great customer service that the town’s retailers, independent businesses and hospitality venues demonstrate on a daily basis.

1. Burnley town centre Customer Service Awards 2023
Guests enjoy the festive awards night Photo: Andy Ford

2. Burnley town centre Customer Service Awards 2023
Sweet William Florist (Best Independent Retailer and Best Ambassador) Photo: Andy Ford

3. Burnley town centre Customer Service Awards 2023
Guests arrive for the festive themed awards night Photo: Andy Ford

4. Burnley town centre Customer Service Awards 2023
Little Barista (Best Dining Place) Photo: Andy Ford