LETTER: New NHS 111 number is a joke!

A FEW weeks ago on a Friday night, I started being sick.

Friday, 18th January 2013, 2:00 pm

It kept me up all night and so on the Saturday morning, I thought I’d get help from the new 111 NHS number - but what a waste of my time and money.

When I got to speak to someone, they took a note of my symptoms and then passed me from pillar to post. I spoke to five different people, having to repeat myself to all five. I thought I was a parrot.

As I do not have or want a land line, it cost me £20 credit on my mobile and I had to go to a chemist and buy something to stop my sickness.

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I will never be so stupid as to use this service again. It’s a joke.


(Name and address supplied)