It’s a challenging time for the healthcare system. The NHS has been hit with a ‘quad-demic’ of seasonal illnesses this winter, with rising flu cases already hitting last year’s peak, and a “surge” of norovirus cases keeping pressure in hospitals high.
Despite this, it appears that the vast majority of us are already happy with how our local practice operates, according to the latest GP Patient Survey, produced by Ipsos on behalf of NHS England.
Almost 700,000 patients in England completed the 2024 survey, which gathers information on how patients feel about their local GP. It reveals the best and worst surgeries in and around Burnley and beyond.
Across the country, the majority of patients described the overall experience as ‘very good’ (37.1%) or ‘fairly good’ (30.2%).
Not everyone is as happy with their local practice though — 9.4% said their overall experience was ‘fairly poor’ and 9.5% described it as ‘very poor’. The survey was carried out between January 2 and March 25.
Here we reveal the best GP practices in the Burnley, Pendle and Ribble Valley local authority districts, which were voted the best by you. Surgeries are ranked by the proportion of patients that said they were ‘very good’.

5. Whalley Medical Group - Whalley
There were 258 survey forms sent out to patients at Whalley Medical Group in Whalley. The response rate was 39%, with 99 patients rating their overall experience. Of these, 65% said it was very good and 28% said it was fairly good. | Google Maps

6. Pendleside Medical Practice - Clitheroe
There were 246 survey forms sent out to patients at Pendleside Medical Practice in Clitheroe. The response rate was 41%, with 100 patients rating their overall experience. Of these, 62% said it was very good and 30% said it was fairly good. | Google Maps

7. The Castle Medical Group - Clitheroe
There were 285 survey forms sent out to patients at The Castle Medical Group in Clitheroe. The response rate was 35%, with 99 patients rating their overall experience. Of these, 58% said it was very good and 33% said it was fairly good. | Google Maps

8. Burnley Wood Medical Centre - Burnley
There were 360 survey forms sent out to patients at Burnley Wood Medical Centre in Burnley. The response rate was 28%, with 98 patients rating their overall experience. Of these, 52% said it was very good and 28% said it was fairly good. | Google Maps


