The GP surgery is described as the “front door” of the NHS, as it is the first point of contact when you find yourself feeling unwell.
The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, has shed light on patients’ experiences of their GP practice across Burnley.
More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March last year, and gathered information on how patients feel their local surgery is performing.
Patients were asked a range of questions about their last appointment as part of the survey, including whether they felt their needs had been met.
Across the country, the majority of patients said their needs had ‘definitely’ been met (57%) or had been met ‘to some extent’ (33%).
Here we reveal the surgeries in Burnleywhich are meeting patients’ needs the best. Surgeries are ranked by the proportion of patients who said their needs had ‘definitely’ been met during their last appointment.
1. Yorkshire Street Medical Centre
There were 378 survey forms sent out to patients at Yorkshire Street Medical Centre in Burnley, and the response rate was 31%. 61% of patients said their needs were ‘definitely’ met during their last general practice appointment, while 36% said they were met ‘to some extent’. Photo: Google
2. Thursby Surgery
There were 488 survey forms sent out to patients at Thursby Surgery in Burnley, and the response rate was 21%. 60% of patients said their needs were ‘definitely’ met during their last general practice appointment, while 29% said they were met ‘to some extent’. Photo: Google
3. Riverside Family Practice
There were 879 survey forms sent out to patients at Riverside Family Practice in Burnley, and the response rate was 11%. 51% of patients said their needs were ‘definitely’ met during their last general practice appointment, while 37% said they were met ‘to some extent’. Photo: Google
4. Burnley Wood Medical Centre
There were 388 survey forms sent out to patients at Burnley Wood Medical Centre in Burnley, and the response rate was 33%. 50% of patients said their needs were ‘definitely’ met during their last general practice appointment, while 39% said they were met ‘to some extent’. Photo: Google