As the festive season approaches, we look back at a Christmas-themed red carpet event held in the summer to celebrate the first ever Burnley town centre Customer Service awards.
There was no snow in sight as The Mechanics Theatre opened its doors for the awards, which were organised by Burnley Business Improvement District (BID) and sponsored by Burnley Borough Council, Charter Walk Shopping Centre, Financial Affairs, and the Anchor Group.
The awards were created to recognise and celebrate the great customer service that the town’s retailers, independent businesses and hospitality venues demonstrate on a daily basis.
Here are 13 fabulously festive photos from the night:

5. Burnley town centre customer service awards 2023
(Best long serving business) The Swan Photo: Andy Ford

6. Burnley town centre Customer Service Awards 2023
Boots (Best National Retailer) Photo: Andy Ford

7. Burnley town centre Customer Service Awards 2023
(Best Service Provider and Best Overall Business) Barclays Bank Photo: Andy Ford

8. Burnley BID_Customer Awards__4/7/23_©Andy Ford
Burnley BID_Customer Awards__4/7/23_©Andy Ford Photo: Andy Ford

