McDonald's reopens in Burnley with new measures in place

The fast food giant is reopening all of its drive-thru restaurants today, with the Burnham Gate and Burnley Asda locations already busy serving customers.

While a number of restaurants will be offering a McDelivery service, the two in Burnley will only be open for drive-thru pickups.

McDonald’s and its franchisees are working closely with local authorities and the police, and may determine that it is necessary to close drive-thru lanes if queues cause disruption at busier sites or put employees or customers at risk.

To help create a safe experience for everyone, McDonald’s has introduced a number of changes to their restaurants, including:

- Social distancing has been introduced in the kitchens and service areas to help create a safe working environment for restaurant teams.

- Perspex screens at Drive-Thru windows and employees wearing protective equipment, as well as Perspex screens and floor markings in specific areas in the restaurant and kitchen.

- All McDonald’s employees will be asked to confirm they are fit and able to work and contactless thermometers will be used to take employee temperatures on arrival at work for every shift.

- Ensuring delivery procedures with couriers are contactless for both their people and customers

Restaurants will return with smaller teams, offering a limited menu and operating reduced hours.

Customers are being encouraged to pay by contactless and there is £25 advisory capped spend per order.

For those visiting Drive-Thrus, customers can browse the menu, order and pay ahead using the My McDonald’s App