An example of the NHS at its best

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Like so many people I was moved to tears about the dying woman’s last wishes, including wanting to say goodbye to her horse and dog.

We hear so much criticism of the NHS but the response of staff at Wigan Infirmary in facilitating both those poignant requests of Sheila Marsh was truly fantastic.

They pulled out all the stops to make it happen, knowing that time was short and they deserve the highest praise. They not only made this grandmother’s last hours on earth the best they could be but they have shown that the finest traditions of nursing can surpass bureaucracy and petty health and safety rules.

This act of kindness was not about meeting targets or ticking boxes, it was about care and compassion and is an example of the NHS at its very best.

Louise Bours