Motorists fuming over 'disgraceful' parking fines being dished out at Burnley car park

A Burnley mum has slammed a 'bullying' parking firm after she was hit with a £100 fine for parking on Argos car park.

Wednesday, 10th June 2020, 3:45 pm
Updated Wednesday, 10th June 2020, 4:43 pm
Argos in Canning Street, Burnley. Photo: Google

Lisa Fallon said she had nipped to the Argos in Canning Street, off Princess Way, last month to see if they were operating as a pickup/returns location.

When she realised the store was closed, she got back in her car and left the car park – a matter of minutes after arriving.

A few days later – and despite there being a 'free one-hour parking for customers' sign in the car park – she received a £100 penalty charge notice courtesy of G24 LTD.

"I couldn't believe it," she said. "I was there as a customer. My husband had been working across the road at the college said he thought they were open as he had seen cars and Argos vehicles loading.

"It's not right. I posted something on Facebook and it turns out a lot of people in the town have been caught out with this. At a time when people are really struggling financially it's disgraceful."

Lisa got in touch with Argos who said that they would contact the parking firm and ensure the fine was rescinded.

However, she said there will be plenty of people who do not know how to dispute these charges.

"There will be elderly people getting sent these fines, who are scared, don't know what to do, and just end up paying the money. It's not fair.

"I went on the G24 appeal site and added the details, but all it said was that they were unable to find my parking charge. Thankfully, when I contacted Argos they were able to help.

"I want as many people as possible to know they don't need to pay these fines; and hopefully we can put a stop to this."

A spokesman for Argos said: "We are working with G24 to cancel these parking charge notices and are sorry for any inconvenience this may have caused."