Pendle nursing home celebrates excellence award a year after being rated as inadequate

Staff at St Andrew's Nursing Home in Barnoldswick are thrilled to receive an excellence award.
Staff at St Andrew's Nursing Home in Barnoldswick are thrilled to receive an excellence award.
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A nursing home, that last year was rated as inadequate in several areas by the Care Quality Commission, has won an excellence award after turning a corner.


St Andrew’s House in Barnoldswick won the NHS Staff Excellence Award for Constructive Partnership, beating off stiff competition from across the whole of the East Lancashire Health Authority Region.

The nomination, by the Regulated Care Sector Programme Manager, states that “Credit should be given in recognition of the wonderful work which St. Andrew’s House is doing to drive up standards and provide quality person-centred nursing care.”

Established for 31 years by Dr. Paul and Mrs. Ann Miller, St. Andrew’s has been a leader in the North West of England in care of disabled residents with significant medical and nursing needs.

After a very difficult period in August last year when the CQC declared several areas of the home inadequate, they appointed an experienced new manager, Meena Patel, who herself was nominated last month for an award for “Transformational Woman of the Year” by Inspire Women.

Within seven months, the whole staff team, many of whom have worked at St Andrew’s for over 20 years, worked in close partnership with the NHS East Lancashire Clinical Commissioning Group to reshape the service into one which takes the highest standards of health and social care demands into the next decade.

The nomination stated that “St. Andrew’s House Nursing Home has given absolutely everything to turn around this care home so that it can be proud of the excellent care provided and look forward to a positive future.”

Mrs Miller said: “As a small independent enterprise, we are humbled and very proud, to have been recognised by this wonderful public accolade for this strong and beneficial partnership working.

“We hope to build and develop the partnership for the future.”