Burnley businessman to appear on ‘The One Show’ tonight

CEO at New Call Telecom Mr Richard Eastwood.'Photo Ben Parsons
CEO at New Call Telecom Mr Richard Eastwood.'Photo Ben Parsons

A Burnley entrepreneur who moved one of his call centres back to the UK from India will appear on television tonight.

Mr Nigel Eastwood, founder and chief executive of New Call Telecom, will appear on this evening’s The One Show, on BBC 1, in a feature on Burnley being named most enterprising place in Britain by the Department for Business, Innovation and Skills.

The town’s enterprising culture and talented workforce were major factors in the fast growing UK telecoms provider switching its main contact centre from Mumbai, India, to Burnley in 2011.

The success of that move and growth in New Call’s brands, such as Primus Saver, means the company is now planning to expand and relocate to bigger premises in the town’s Weavers’ Triangle redevelopment, once the heart of Burnley’s textile industry.

Mr Eastwood, whose ancestors in the town were builders and helped build some of the mills in the Weavers’ Triangle, said he was proud to reflect the enterprising spirit of the town.

“This is a brilliant place to run a business with a skilled workforce and a real enterprise culture. New Call has enjoyed strong growth since its move to Burnley, and we are excited about the next stage of our development relocating to Weavers’ Triangle and increasing employee numbers.”