Whalley's outdoor clothing and footwear specialist celebrates prestigious recognition

Based on a full year of Tripadvisor reviews, prior to any changes caused by the pandemic, award winners are known for consistently receiving great customer feedback, placing them in the top 10% of hospitality businesses around the globe.

Delighted with the news, Jon Smith, owner of Whalley Warm and Dry, which is based in King Street, said: "To discover we are in the top 10% of hospitality businesses around the globe is such an honour.

"We are absolutely delighted to be recognised by Tripadvisor with this award. We really appreciate all the wonderful reviews we receive from our customers - it always serves to reaffirm our passion for helping people to find comfortable walking footwear and the desire to provide a customer experience unlike anything available in the UK.”

Kanika Soni, Chief Commercial Officer at Tripadvisor, commented: "Winners of the 2020 Travelers’ Choice Awards should be proud of this distinguished recognition.

“Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners' achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well deserving, they are also a great source of inspiration for travelers as the world begins to venture out again.”