A Burnley cafe/restaurant has hit back over rumours public health inspectors found its premises unhygienic.
Continentals in Keirby Walk did receive one star during an inspection carried out by an inspection team in February – but this was for minor structural issues.
The delicatessen, which re-opens tomorrow following a full refurbishment, actually received five stars in the food, hygiene and management categories.
Inspectors returned on May 12th and awarded the establishment an overall five star rating.
Sonia Ibrahim, a member of the restaurant’s management team, said the initial rating and subsequent story, which appeared on the Express website, had caused a lot of confusion and had generated a lot of unfair criticism.
“When the inspectors came, they did give us one star but this was only because of a few minor issues with the building. We sorted these and then decided to close for a bit longer to make further improvements. We were given five stars for everything else – the food, the hygiene, the management. Nobody told us though that this had taken the overall rating down to a one.
“Since the ratings were published we’ve seen people, loyal customers, commenting on it on social media saying they were not going to come back to the restaurant. The rating had nothing to do with our food or hygiene and we just want the public to know that.”
Continentals has been based in Burnley town centre for 15 years and specialises in barbecue/Mediterranean dishes.