Patients give doctors clean bill of health

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Thirteen out of 14 doctors’ surgeries in Burnley have been given a clean bill of health by patients.

Only Daneshouse Medical Centre has been singled out after it was placed in the “high concerns” category and will be prioritised when inspections take place next year.

The Quality Care Commission, which is the independent regulator of all health and social care services in England, has produced the Ofsted-style league table to allow patients to check the quality of care on offer from GP practices.

The health watchdog has ranked 7,276 practices out of the total 7,661 in England, and revealed 861 practices are showing “highest concern” (Band 1) while a further 336 nationally are in Band 2, where significant concern is also acknowledged.

​However, 11 of the 14 Burnley surgeries have been placed in the highest rated Band 6.

These include Briercliffe Surgery, Colne Road Surgery, Parkside Surgery, St Nicholas Group Practice, Yorkshire Street Medical Centre, Oxford Road Medical Centre, Burnley Wood Medical Centre, Manchester Road Surgery, Rosegrove Surgery, Kiddrow Medical Practice and Padiham Group Practice. Thursby Surgery and Dr Anjum Seema Iqbal, Tabor Street, were ranked in Band 5.

Daneshouse Medical Centre, which was placed in Band 1, has been criticised for the low number of patients who felt that their doctor had involved them in deciding which was the best care option available to them.

A patients’ survey carried out at the practice earlier this year also revealed that an above average number of patients did not feel that they got to see the doctor of their choice or that the practice nurse involved them in care decisions.

This “intelligent monitoring” of general practices is made up of different types of evidence on patient experience, care and treatment, based on sources including surveys and official statistics.

They help CQC decide how it should prioritise its inspections under its new and in-depth regime.

A spokesman for NHS England in Lancashire said: “We welcome this report which shows that despite the increased pressure on GPs there are so many good practices across the local area.

“The new data will also help local GPs to understand where improvements can be made to services.

“We will continue to work closely with local practices and now await the outcome of the forthcoming inspections by the CQC.”