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Have your say on Burnley hospital services

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People are being encouraged to have their say on Burnley General and the Royal Blackburn Hospitals on the eve of an inspection from a health watchdog.

East Lancashire Hospitals NHS Trust, which runs both sites, was placed in special measures as part of the Keogh Review carried out last year.

The day before a new inspection by the Care Quality Commission (CQC) next week, Burnley residents are being asked for their view on whether services have improved for the better.

Published in July last year, the Keogh Review, named after the former Chief Inspector of Hospitals, Sir Bruce Keogh, examined six key areas at 14 hospital trusts across England, including mortality rates, patient experience and safety, workforce, clinical and operational effectiveness and leadership and governance.

The listening event will take place on Tuesday, April 29th, at Burnley Mechanics between 6-30 and 9pm and will be attended by a CQC inspection team.

Since the first inspection the Trust said it has made some progress by reducing mortality rates, recruiting 117 more nurses, 141 nurse support staff and a dozen new consultants.

Trust bosses also highlighted the recently-opened urgent care unit in Burnley which incorporates the Rainbow Centre caring for children with brain development needs.

Jim Birrell, interim chief executive at East Lancashire Hospitals NHS Trust, said: “With your support, we want to create services that East Lancashire can be proud of. Our goal is to be widely recognised for providing safe, personal and effective care that includes looking after every patient with dignity and respect.

“This is your opportunity to have your say – so come along to the listening events and give the CQC some feedback.”

People can also have their say by emailing enquiries@cqc.org.uk or calling 03000 616161.

 

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