Padiham family’s damp home nightmare

Tracey Marsden and her family who are being forced to leave their home on Dorset Avenue in Padiham because of damp.'Photo Ben Parsons
Tracey Marsden and her family who are being forced to leave their home on Dorset Avenue in Padiham because of damp.'Photo Ben Parsons

A FAMILY have been forced to leave their “nightmare” Calico home which was riddled with damp for three years.

Craig Lord (37) who lives with his partner Tracey Marsden (24) and her three young children, branded the house in Dorset Avenue, Padiham, a “disgrace”.

Craig, who has two children of his own, said the roof was leaking, many of the walls were covered in black mould stains and the property was so cold and damp mushrooms were growing in the kitchen.

He made repeated complaints to landlord Calico and despite numerous visits by inspectors, nothing was done to end the problems.

Craig said: “We have had to move out as they have not done any jobs. We had just had enough. We wanted to end the nightmare.

“The damp smells really offensive. We had to leave the windows open but the house is freezing. You couldn’t even sleep in the bedroom. I was worried to have my children round at weekends. It is a health hazard.”

A hole in the roof meant water leaked into the bedroom and seeped into cupboards and drawers which meant many of the family’s clothes had to be binned.

The property was so damp Craig’s childhood asthma flared up giving him a wheezy chest and he was forced to use an inhaler.

“An inspector came round the other day. The inspector could smell the damp. He even said it was disgusting. We keep getting them round but nothing was ever done.”

The family have now moved out of the house to a private rented property nearby.

Beth Gallagher, responsive repairs manager for Calico, said: “We sincerely apologise for our failure to complete the work required. Although we responded to each repair request, we did not get to the root of the problem as quickly as we would have liked. The property is currently being fixed so the new occupants will not have the same issues. We are committed to investing in our customers’ homes. We carry out over 400 repairs to our 4,500 properties every week, and have high levels of overall customer satisfaction. We are currently investing over £100,000 in roofing repairs.”